Privacy Policy

How we collect, use, and protect your information.

Last updated: January 2025

This Privacy Policy describes how GGs Hobby & Gaming Lounge ("we", "us", or "our") collects, uses, and shares your information when you use our portal, events, rankings, and preorder services. By using our services, you agree to this policy.

Information We Collect

We collect information you provide directly: account details (name, email, profile image when you sign in), contact and address when you update your profile or place a preorder, and payment-related information (e.g., refund account details) as needed for orders.

When you use the portal we may collect: event registrations and attendance, ranking and tournament results, preorder history and payment proof uploads, and usage data such as pages visited and actions taken.

How We Use Your Information

We use your information to operate the portal: to manage your account, run events and rankings, process preorders and payments, communicate with you about orders and events, and improve our services.

We do not sell your personal information. We may share information only as needed with service providers (e.g., hosting, payment-related services) or when required by law.

Cookies and Authentication

We use session and authentication cookies so you can stay signed in and we can secure your account. You can control cookies through your browser settings; disabling them may limit some features.

Data Retention and Security

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. We take reasonable steps to protect your data, including secure connections and access controls.

Your Rights

You may access, update, or delete your profile information through your account. For preorders and other records, contact us to request access or deletion where applicable under local law.

Contact

For privacy-related questions or requests, contact us through our contact page or the email provided on the portal.